Data Protection Declaration
1. data protection information for visitors to our websites
This data protection information applies to the websites of the Hoval Group (hereinafter referred to as ‘Hoval’ or ‘we’). It explains how your personal data is collected, processed and used when you visit our websites, use our contact forms, subscribe to our newsletter or take part in a competition.
The following Hoval websites are designed to provide our customers, partners, interested parties and applicants with information about our offers and services, as well as to provide an easy way to contact us.
Our websites may also contain links to other websites. These other websites are not controlled by us. Visiting such websites is therefore at your own risk. Hoval will not assume responsibility or liability for such other websites, their content or data protection practices.
We, as the controller, take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with Swiss and EU data protection laws and this data protection information. We also ensure appropriate and secure processing and apply appropriate measures to protect your data with regard to maintaining confidentiality, integrity and availability. Our security measures are continuously improved in line with technological developments.
This data protection information contains more detailed information about:
- Contact information for the controller
- Categories of data processed
- Information on the purpose and legal basis
- Data recipients
- Storage duration
- Information on your rights
2. Who are we?
The data controller is the Hoval Group, with its headquarters in Vaduz, Liechtenstein, and the companies assigned to it. An overview of the companies belonging to the group can be found at www.hoval.com.
3. Who can you contact if you have any questions?
If you have any questions about data protection, please contact our data protection officer by email at dpo@hoval.com.
4. What information do we collect from you?
a) General and technical data – server log data
To make your visit to our website as pleasant as possible, general information about the device you are using, your IP address and browser type are collected for technical reasons when you visit our website.
The data collected includes (but is not limited to):
- Information about the browser type and version used
- User's operating system,
- the user's internet service provider
- the user's IP address
- the date and time of access
- websites from which the user's system accesses our website
- websites that are accessed by the user's system via our website
This is indispensable information that is automatically collected in our legitimate interest in accordance with Art. 6 (1) f) GDPR and stored in server log files. The system needs to store the IP address temporarily to enable the website to be displayed for the user. To do this, the user's IP address must be processed for the duration of the session, for example. The processing is also carried out to ensure the functionality of the website. In addition, the data helps us to optimise the website and to ensure the security of our information technology systems.
This data is not stored together with other personal data of the user. Further storage is possible after anonymisation in accordance with Art. 11 GDPR. In this case, the IP addresses of the users are alienated in such a way that an assignment of the calling client is no longer possible.
The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no right of objection on the part of the user.
b) Use of our contact forms
It is possible to contact and communicate with us electronically using the e-mail address provided by us or the contact forms provided on our websites. When you use these contact forms, we process not only your contact data but also the content of the message. The provision of the data is necessary for processing and answering your enquiry; if you do not provide the data, we will not be able to answer your enquiry or will only be able to answer it to a limited extent.
The data collected includes all data that you provide when filling out the forms or in the e-mail, such as (not an exhaustive list):
- First name, surname
- email address
- reason for enquiry, content of message
- all other data that you provide
Your data will be deleted after six months at the latest, provided that your enquiry has been conclusively answered and that there are no legal obligations to retain the data.
The processing is carried out on the basis of your consent in accordance with Art. 6 (1) a) GDPR. If you request further information about our offers via the contact form or would like to receive an offer, we will treat your request as a pre-contractual measure in accordance with Art. 6 (1) b) GDPR.
The personal data you provide will be processed and protected in encrypted form. Despite extensive technical and organisational security precautions, data may possibly be lost or intercepted and/or manipulated by unauthorised persons. We take appropriate technical and organisational security measures to prevent this within the system.
The data will be deleted as soon as it is no longer required for the purpose for which it was collected. If the data is used to fulfil a contract or to carry out pre-contractual measures, it will be deleted when there is no longer any legal basis for its storage.
In the event of an objection, the correspondence cannot be continued.
c) Registration
On our website, we offer users the opportunity to register by providing personal data. User registration is required for various services on our website. The data is entered into an input mask and transmitted to us and stored.
This is essentially your contact details and your access data according to the input mask, as well as the user's IP address and the date and time of registration.
The legal basis for the processing of the data is the consent of the user in accordance with Art. 6 (1) a) GDPR. If the registration serves the fulfilment of a contract or the implementation of pre-contractual measures, the legal basis for the processing of the data is Art. 6 (1) b) GDPR.
The data will be deleted as soon as it is no longer required for the purpose for which it was collected or if there is no longer any legal basis for its storage.
The user has the option of deactivating the user account at any time by sending a request to our data protection officer.
The data subject can adjust and change the contact data at any time in the user account.
d) Newsletter distribution
Our website offers you the opportunity to subscribe to a free newsletter. When you register for the newsletter, the data from the input mask is transmitted to us.
When you register for our newsletter, we immediately send an e-mail containing a hyperlink to the e-mail address provided. By clicking on this link, you confirm your newsletter registration (double opt-in procedure).
By registering for the newsletter, you consent to the storage of your e-mail address, including the date of registration, IP address and your contact details. We use your e-mail address and the personal data collected at the same time only for the administration and sending of the newsletter requested by you.
Our newsletters do not contain any obvious or hidden counters, third-party advertising or links to external sites that are not directly related to the content of our newsletter. Each newsletter contains a note on how you can unsubscribe from the newsletter (opt-out option).
The collection of the user's personal data is used to deliver the newsletter and to inform existing customers about innovations, offers, events and information.
If you revoke your consent by unsubscribing from our newsletter, we will delete you from our newsletter list and delete the data collected for this purpose after four weeks at the latest.
The processing is carried out on the basis of your consent in accordance with Art. 6 (1) a) GDPR. The legal basis for sending the newsletter to existing customers is a legitimate interest on our part in accordance with Art. 6 (1) f) GDPR.
f) Participation in competitions and other events
We run competitions at irregular intervals. In connection with competitions, we will use your personal data to notify you of any win and to fulfil the conditions of participation. You can find more information about competitions in the terms and conditions of the respective competition.
The data collected includes contact details and, depending on the focus of the competition, photos or similar.
The processing is carried out on the basis of your consent in accordance with Art. 6 (1) a) GDPR.
The data will be deleted as soon as it is no longer required for the purpose for which it was collected or the conditions of participation do not explicitly state other provisions (further use of photos, for example). If you withdraw your consent, we will delete the personal data collected in the context of the competition within four weeks at the latest and you will no longer be considered for the competition.
5. What third-party cookies, social media plugins, evaluation and analysis tools do we use?
We use various cookies to evaluate visits and activities on our websites, which are stored on your hard drive when you visit our website.
You can prevent or restrict the installation of cookies by adjusting your internet browser settings. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific internet browser you are using. If you have any questions, please use the help function or consult the documentation for your internet browser or contact its maker. The transmission of Flash cookies cannot be prevented by changing the browser settings, but by changing the Flash Player settings.
However, if you prevent or restrict the installation of cookies, this may mean that not all the functions of our website are fully usable.
A detailed explanation of cookies and how they work can be found on the ‘all about cookies’ website at: http://www.allaboutcookies.org/
a) Cookies
Our websites use cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system.
We use cookies to make our websites more user-friendly. Most of the cookies we use are so-called session cookies. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit. Some elements of our website require the accessing browser to be identifiable even after changing pages. These cookies process certain information about you to an individual extent, such as:
- Your browser or location data
- Your IP address
- Items in a shopping basket
- Log-in information
- Language settings
- Search terms
If you disable cookies, the functionality of our websites may be limited.
The use of technically necessary cookies and the associated processing is in our legitimate interest in accordance with Art. 6 (1) f) GDPR.
b) Third-party cookies
Our websites also use cookies from partner companies with whom we cooperate for the purpose of advertising, analysing or improving the functionality of our website:
Google Analytics; For detailed information on the terms and conditions and the Google Analytics privacy policy, please visit: http://www.google.com/analytics/terms/de.html
Google AdWords Conversion Tracking and Google Remarketing; For detailed information on the terms and conditions and the Google Maps/Earth API privacy policy, please visit: https://developers.google.com/maps/terms and http://www.google.com/policies/privacy
Google +1; For detailed information on the Google+ terms of use and privacy policy, please visit: https://policies.google.com/privacy?hl=de
Facebook Remarketing / Retargeting; For detailed information on the Facebook terms of use and privacy policy, please visit: https://www.facebook.com/about/privacy
Technical precautions are taken to pseudonymise the user data collected in this way. This means that it is no longer possible to assign the data to the accessing user. The data is not stored together with other personal data of the user.
The legal basis for the processing of personal data using cookies for analysis purposes and plug-ins is Art. 6 (1) a) GDPR if the user has given his consent.
c) Links to social media sites
We advertise our social media sites on Meta, LinkedIn and YouTube on our websites.
The link to our social media sites and the associated processing are carried out in our legitimate interest in accordance with Art. 6 (1) f) GDPR.
We have no influence on the data collected and the data processing operations of the plug-in providers. These are subject to the respective data protection declarations of the third-party providers. Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the data protection information of these providers listed below.
The following plug-ins are integrated on our website:
YouTube; For detailed information on the terms of use and YouTube's privacy policy, please visit:
https://policies.google.com/privacy?hl=de
LinkedIn; For detailed information on the terms of use and LinkedIn's privacy policy, please visit: https://www.linkedin.com/legal/privacy-policy
Facebook; For detailed information on the terms of use and the Facebook privacy policy, please visit: https://www.facebook.com/privacy/explanation
Instagram; For detailed information on the terms of use and the Instagram privacy policy, please visit: https://help.instagram.com/519522125107875
If the user activates the plug-in while logged into the account of the respective social network, content from our website can be linked to the respective profile. This allows the social network to assign the visit to our website to the user account of the person concerned. We expressly point out that we do not receive any knowledge of the content of the transmitted data or its use by the social network. When accessing our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this data protection declaration. In this context, there is also a note on how the storage of cookies can be prevented in the browser settings.
When you visit our websites, user data (e.g. IP address, etc.) is automatically transmitted to the external web services. If you are also logged into an account of the respective service provider, content from our website can be linked to your profile. The service provider can assign the visit to our website to the user account of the person concerned.
Our legitimate interest in accordance with Art. 6 (1) f) GDPR lies in the analysis, optimisation of functionality and economic operation as well as in the optimal provision of information on our websites.
6. Why do we use encryption?
Our websites use SSL or TLS encryption for security reasons and to protect the transmission of confidential content that you send to us as the controller. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.
7. What rights do you have?
If you have any questions or concerns, you can contact our data protection officer directly at dpo@hoval.com.
You can request information about your data stored by us and how it is processed, request the correction of incorrect personal data, request the deletion of your data stored by us, and request the restriction of data processing and data portability. You can also object to the processing of your data by us.
Should you wish to contact our supervisory authority with a complaint, we will be happy to provide you with the address and contact details:
Liechtenstein Data Protection Authority
Kirchstrasse 8
P.O. Box 684
9490 Vaduz
www.datenschutzstelle.li
8. Changes to the data protection declaration
Should we need to amend this data protection information due to changes in our services or to comply with new requirements, the latest available version shall apply.
Last updated on 1 March 2025.